Package Price First hour of callout Discount to hourly rate On Site hourly rate Remote hourly rate On Site billable increment Min billable increment - Remote Min billable after hours Min contract period Out of hours surcharge
'Solo' Flat Rate $90 BASE RATE $200 0 $100 $90 15min (after first hr) 15min (after first 30min) 1h As needed 30%
Starter $180 $180 10% $90.00 $81.00 15min (after first hr) 15min (after first 30min) 1h 3 months 30%
Advanced $180 $180 15% $85 $76.50 15min (after first hr) 15min (after first 30min) 1h 3 months 30%
Corporate $180 $180 20% $80 $72 15min (after first hr) 15min (after first 30min) 2h 3 month 30%
Package 'Solo' Flat Rate Starter Advanced Corporate
Price (monthly) $90 BASE RATE $200 $400 $600
First hour of callout $200 $180 $180 $180
Discount to hourly rate 0 10% 15% 20%
On Site hourly rate $100 $90.00 $85.00 $80.00
Remote hourly rate $90 $81.00 $76.50 $72.00
On Site billable increment 15min (after first hr) 15min (after first hr) 15min (after first hr) 15min (after first hr)
Min billable increment - Remote 15min (after first 30min) 15min (after first 30min) 15min (after first 30min) 15min (after first 30min)
Min billable after hours 1h 1h 1h 1h
Min contract period As needed 3 months 3 months 3 months
Out of hours surcharge 30% 30% 30% 30%