IT SUPPORT SERVICES BRISBANE

Work with a team that understand what IT means for business. We’ve long belaboured that our clients don’t get the IT service they actually need. So we’re here to help! We offer a broad range of IT solutions to suit your business and keep you doing what you do best. We keep it simple.

OUR GENERAL IT SERVICES

Business IT services can mean a lot of things & you need it simple. Work with a team who understands what you need and knows how
to deliver the solution your business requires.

Business Network & Computer Support

Your business network & computer setup is crucial to keep your business running smooth & efficient. We can provide IT support services to any size business, and assist you from the mundane to the complex. From new workstation setups & computer maintenance, to the simple things like adding printers – you need IT support services that speaks your language.

IT Support

Webmail & Exchange Email Support & Services

Webmail and cloud based email like Gmail & exchange can be tricky to deal with. You need an email solution that fits your business activities, and we know just how to help. From simple webmail support including POP, IMAP & mobile devices, we’ve got you covered. We’re an experienced exchange email reseller, and can assist with support & exchange setup.

Email Services

IT Consultation & Managed IT Services

Everybody needs the right IT consultation advice that’s tailored to their business, & we provide just that. Whether you’re a small business & need an office setup that’s highly secure, or incredibly simple – we have the IT service packages or advice you need. Whether it’s IT consultation or managed IT services, our folks can get your business IT where it should be without the hassle.

IT Services

We’re not the usual IT crowd.

We are a full service studio, meaning we have lots of different characters working together. View our current projects and some our office shenanigans by following us on Instagram.

OUR IT SERVICE LIST

From the mundane to the complex, our IT Support Services range to suit your needs. With One-off Support or Consultation; to Managed IT Services, we’ll have a solution that suits your needs. Give us a call today to find out what works for your business & budget.

  • Exchange email setup & support on computers & devices
  • POP & IMAP email setup & support on computers & devices
  • Rebuild of existing computers
  • Consultation & advice for specific business needs
  • Internet security scans & updates
  • OS updates
  • Remote or on-site assistance
  • Installation of device drivers
  • Custom, step by step instructions for reference
  • Monitoring of software licences for various programs
  • Program updates & installation
  • Hardware upgrades & installation
  • Diagnosis & recommendations for software & hardware issues
  • Rollout of new computers & software
  • ..and much, much more. Give us a call to ask.

A LITTLE MORE ABOUT US

Creative Curiosity has been around since 2006. From a very small home office run by a Husband & Wife, to a bright and shiney full service studio. We have firsthand experience of business whether it’s small or large.

We also understand that IT is something most people don’t want to have to think about. Kind of a necessary evil.

Get to know the Creative Curiosity Team, because we’re all about enjoying our work and taking the evil out of IT services.

WE TAKE

THE EVIL

OUT OF ‘IT’

PRICING PACKAGES YOU’LL LOVE

You don’t need IT to be a burden on your pocket. With IT Consulting at a Flat Rate, or a Managed IT Service Package tailored to your business size – we have you covered. Contact us for a free initial consultation to identify what your actual IT needs & budget should are.

Package Price One-off setup fee First hour of callout Discount to hourly rate On Site hourly rate Remote hourly rate On Site billable increment Min billable increment - Remote Min billable after hours Min contract period Out of hours surcharge Response time (not resolution) during business hours Bundled hours in package Savings/month
'Solo' Flat Rate $90 BASE RATE $100 $200 0 $100 $90 15min (after first hr) 15min (after first 30min) 1h As needed 30% 6h - -
Starter $180 $100 $180 10% $90.00 $81.00 15min (after first hr) 15min (after first 30min) 1h 3 months 30% 4h 3h $43.00
Advanced $180 $100 $180 15% $85 $76.50 15min (after first hr) 15min (after first 30min) 1h 3 months 30% 3h 6h $59.00
Corporate $180 $100 $180 20% $80 $72 15min (after first hr) 15min (after first 30min) 2h 3 month 30% 2h 10h $120.00
Package 'Solo' Flat Rate Starter Advanced Corporate
Price (monthly) $90 BASE RATE $200 $400 $600
One-off setup fee $100 $100 $100 $100
First hour of callout - on site $200 $180 $180 $180
Discount to hourly rate 0 10% 15% 20%
On Site hourly rate $100 $90.00 $85.00 $80.00
Remote hourly rate $90 $81.00 $76.50 $72.00
On Site billable increment 15min (after first hr) 15min (after first hr) 15min (after first hr) 15min (after first hr)
Min billable increment - Remote 15min (after first 30min) 15min (after first 30min) 15min (after first 30min) 15min (after first 30min)
Min billable after hours 1h 1h 1h 1h
Min contract period As needed 3 months 3 months 3 months
Out of hours surcharge 30% 30% 30% 30%
Response time (not resolution) during business hours 6h 4h 3h 2h
Bundled hours - 3h 6h 10h
Savings/month - $43.00 $59.00 $120.00

Drop in for a chat.
We are located in the Aspley Homemaker City.

(IT HAS GREAT PARKING)

Get In Touch

Creative Curiosity
Suite 5 Level 1 Homemaker City
825 Zillmere Rd Aspley
07 3161 0448
hello@creativecuriosity.com.au

Contact Us

BUT WAIT – THERE’S MORE

If you’ve been looking for a full service graphic design studio, look no further. From graphic design to online systems & websites & email or hosting; our team at Creative are the folks you want to work with. Take a look at our other services, and we promise to make it an enquiry worthwhile.

Full Service Design Studio

Hey there Brisbane! We’re your one stop shop for branding, design, online media & IT consulting services. This means if you’re looking Graphic Design Brisbane, look no further.

Graphic & Web Design

For anything digital or print like photography, branding, logo design, business cards, brochures, posters, graphic design, website design; or anything else you can think of, we can do it.

Online Systems & Websites

For anything online, websites, eCommerce, online systems, web apps, software development, website renovation, email design, we just love web so click here to get started.

Hosting for Email & Websites

If you’re looking for website hosting, POP/IMAP email hosted services, premium Microsoft Exchange email for business, we have the people, the technology & the experience for you.

Full Service
Design Studio

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Graphic &
Web Design

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Online Systems
& Websites

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Hosting for Email
& Websites

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